Qmatic Solo is stand-alone system with ticket printer. The Solo system does not require any PC to handle the queues or the hardware units. Any PC in the same network can be used to read information or change in the system settings. The solution is designed for small medium set up.
The ticket printer is integrated with the server. The server part is responsible for communication with other units in the system. It contains the system configuration that describes the way the system is supposed to work. It has the system controller that controls all units connected to the system and it has a web server.
The system has a possibility of connecting to central reporting called management portal.
The Qmatic Solo solution is a perfect match to control the customer journey and to support staff serving customers in any environment.
With Solo, you can choose from all of our self-service kiosk options including touch screen or tactile buttons to suit your environment type and customer traffic. Based on virtual queue thinking, traditional queues become almost invisible. We have created Solo to be modular, which means that you can start with a base solution to suit your needs and pocket – and add features as your situation evolves.
An entry solution to move from real queues to virtual queues.
Ideal for branches with one or multiple service categories
Supports multiple scenarios; branches, stores, click & collect, etc.
Easy to install, stand-alone and needs no PC
Web based. Can work on a network or offline
WiFi, with Solo WiFi kit it has its own network
Apps for Android and iOS to call customers, mobile terminals
The Spotlight app to get a wireless LCD display
Supports statistics, digital signage and SMS/E-mail alerts
Supports central statistics with add-on software
Can be upgraded to work with Qmatic Enterprise software Orchestra
Proven through thousands of installations